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Sending instruments through the post

How To Pack Your Recorder Safely

Pack your recorder in a rigid case or box with each section wrapped individually in thin foam sheet or newspaper. This is most important - recorder keys and thumb rests may be damaged or may mark other sections. Fill the box with paper to prevent sections moving around inside. Pad the outside of the case or box with newspaper or foam sheet to protect it too from damage. If you can use a strong cardboard box rather than the original instrument case you may be able to reduce the weight of the parcel (and thereby reduce the cost of postage) without any greater risk to the instrument. We find that some maker's cases are a lot more susceptible to damage than their instruments.

How To Send Instruments From Abroad

If you send the instrument from abroad, that is from outside the European Community, please mark clearly on the outside of the package

(i) that the recorder is being SENT FOR REPAIR and WILL BE RETURNED TO OWNER

(ii) our VAT Number GB 358 8356 08

(iii) that if sent by carrier (FED-EX, UPS, etc.), the recorder(s) should be processed through UK Customs using form C101 for a temporary importation. Please make sure the carrier records our VAT number and the need to use the C101 procedure on the paperwork that travels with the instrument.

Our Contact Details

Send instruments to our trading address, workshop & shop:

Dolmetsch Musical Instruments
Unit 1b, The Unicorn Trading Estate
Weydown Road, Haslemere, Surrey GU27 1DN

telephone from within UK:

01428-643235

telephone from outside UK:

+44-1428-643235

fax number from within UK:

08700-560190

fax number from outside UK:

+44-8700-560190

SKYPE VoIP user name:

brianedmundblood

e-mail address:

brian@dolmetsch.com

Instruments posted to us are sent at your own risk. You should insure them yourself.


Classification of Goods: Community Number (CN) Codes

When sending instruments, books, music, etc. to us from outside the EC, you may be required to provide a Community Number so that the goods are correctly classified.

ItemHow classifiedCN Code
RecordersOther wind instruments (for example, clarinets, trumpets, bagpipes) - OtherCN 92059000
Sheet musicMusic, printed or in manuscript, whether or not bound or illustratedCN 49040000
BooksPrinted books, brochures, leaflets and similar printed matter, whether or not in single sheetsCN 49010000
RecordingsRecords, tapes and other recorded media for sound or other similarly recorded phenomena, including matrices and masters for the prduction of recordsCN 85240000

Information in the table above has been drawn from ICN Online